We are committed to maintaining the trust and confidence of all our clients, readers, viewers and website visitors by ensuring that your privacy is protected. Our business is based on adding value to the lives of our users through our emails, newsletters, blogs, videos, online programs and all other media.
Most importantly we do not sell, rent or trade our information, email lists, or any other visitor data with any other companies for marketing purposes, we never have and never will.
We keep the minimum information necessary to enable us to add as much value as possible for you.
What Information Do We Collect?
We may collect the following information depending on which of our services or programs you choose to access:
- Contact information including email addresses
- Name and job title
- Demographic information such as address, postcode or IP address
- Other information relevant to customer surveys and/or offers
What do we use this information for?
We only collect the minimum information appropriate to deliver to you the service you are accessing and we only ever use this information to better understand your needs and provide you with a better service.
So, we use this information for the following:
- To deliver our products and services
- To improve our products and services
- To periodically send promotional emails about products, special offers or other information which we think you may find interesting and beneficial using the email address you have provided
- Internal record keeping
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable electronic, physical and managerial procedures to safeguard and secure the information we collect online.
We believe in the strictest guidelines when payments are taken. When placing your order with us online all information regarding your method of payment (whether by credit card or debit card) is passed through a secure checkout operated by a third-party payment gateway (Vindicia and Paypal). This ensures your card details are handled in the most secure, efficient and confidential manner. These third-party payment gateways are controlled by their own strict guidelines which keep your information secure and private and we choose them because they are the world’s leading experts in performing these transactions.
We will never send you an email asking you for any personal information, this includes your address details or payment details. If you receive an email which appears to be from us asking for this information then please contact us immediately straight and do not reply to such an email.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Access to, or Deletion of, your Personal Information
You are entitled to view, amend, or delete any of your information that we hold.
Simply email your request to our data protection officer using any of the contact forms on our website or mail your request directly to firstname.lastname@example.org
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
You can unsubscribe from our emails at any time you choose with one click using the unsubscribe link included in the footer of every email we send you which will also remove you from our weekly informational emails, video emails or emails notifying you about one of our coaching programs.
This policy will be continually updated in line with improving best practice, developing technology and changes to legislation. You should check this page from time to time to ensure that you are happy with any such changes.
This policy is effective from 1st May 2018.
Guarantees and Refund Policy
We cannot and do not make any guarantees about your ability to get results with our ideas, information, tools or strategies. We don’t know you and your results in life are up to you. We strive to help by giving great content, direction, and strategies. We can guarantee your satisfaction and so we provide you with a 60-day 100% satisfaction guarantee in relation to our online products. If you are not happy for any reason with the quality of any of our online products that you have purchased, just ask for your money back within 60 days of purchase and we will refund your payment. Use this form to request a refund. You should know that all the products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content is a promise or guarantee of results, and we do not offer any medical, legal or other professional advice. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To administer a contest, promotion, survey or other site feature
; To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.
Terms and Conditions
This policy was last modified on (05/25/18)
The information contained in this website is for general information purposes only. The information is provided by A Call To Thrive and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of A Call To Thrive. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, A Call To Thrive takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Terms of Us
Owners and Collectors of Information
The contents of our Sites are protected by copyright and trademark laws, and are the property of their owners. All information on the Sites is copyrighted. Unless otherwise noted, you may access and use the information and materials within the Sites for your personal use. You may not change, modify, delete, display, transmit, adapt, exploit, or copy for distribution or sale any information, material, trademark, or copyright on the Sites. You must obtain written permission from us or any other entity who owns intellectual property on the Sites before you may publish, distribute, display, or commercially exploit any material from the Sites. By using the Sites, you agree to abide by all copyright notices or other posted restrictions.
Events, Information, and Changes
The events, information, and speakers listed on our Sites are subject to change without notification. Dates for live events including Tour Events, Seminars, Workshops and Retreats can change; Deposits are refundable provided that at least 60 days’ notice of cancellation is given.
Guarantees and Refund Policy
We cannot and do not make any guarantees about your ability to get results with our ideas, information, tools or strategies. We don’t know you and your results in life are up to you. We strive to help by giving great content, direction, and strategies. We can guarantee your satisfaction and so we provide you with a 60-day 100% satisfaction guarantee in relation to our online products. If you are not happy for any reason with the quality of any of our online products that you have purchased, just ask for your money back within 60 days of purchase and we will refund your payment.
You should know that all the products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content is a promise or guarantee of results, and we do not offer any medical, legal or other professional advice. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
No Professional Advice
The information contained in or made available through the Sites (including but not limited to information contained in blogs, on message boards, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Sites. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.
We welcome your comments about any of the Sites. However, we will not review or consider any unsolicited creative submissions or suggestions for topics at our seminars or within our newsletters or products. We hope you will understand that this policy is intended to avoid the possibility of future misunderstandings in the event that ideas developed by our staff might seem to be similar to the ideas submitted to us. Accordingly, we must ask that you not send us any original creative ideas, suggestions or materials. If, despite our request, you send us any idea, suggestion or material (“Submission”), it shall become our property. We will not be subject to any obligation of confidence for any Submission, and we will not be liable for any use or disclosure of any Submission. In the case that you submit something to us and it is unsolicited, we will exclusively own all rights to the Submission worldwide, and we will be entitled to the unrestricted use of the Submission for any purpose, without compensation or notification to the provider of the Submission. Given this fact, we ask that you refrain from submitting creative materials, content or projects to us, particularly those that are confidential or personal to you.
The information, services, products, claims, seminar topics, and materials on our Sites are provided “as is” and without warranties of any kind, either expressed or implied. We disclaim all warranties, expressed or implied, including but not limited to implied effectiveness of the ideas or success strategies listed on this site as well as those that are provided in our products or to our participants at our events. The only exception is any guarantees of satisfaction that are clearly labeled as guarantees within our Sites. Neither we nor any of our respective licensors, licensees or suppliers warrant that any functions contained in the Sites will be uninterrupted or error-free, that defects will be corrected, or that the Sites or the server that makes them available are free of viruses or other harmful components. Neither we nor any of our respective licensors, licensees or suppliers warrant or make any representations regarding the use or the results of the use of the services, products, information or materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not we or any of our respective licensors, licensees or suppliers) assume the entire cost of all necessary servicing, repair or correction to your system. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. We do not endorse, warrant or guarantee any speakers, products or services offered on the Sites or those we link to. We are not a party to, and do not monitor, any transaction between users and third party providers of products or services.
Limitation of Liability
Under no circumstances, including but not limited to negligence, will we or any of our licensors, licensees or suppliers be liable for any special or consequential damages that result from the use of, or the inability to use, the materials or information on the Sites, or any products or services provided pursuant to the Sites, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages (including but not limited to lost data), so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors, licensees or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the Sites.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older. The Sites are not directed to children under the age of 18 and we will not knowingly collect personally identifiable information from children under 18. We strongly recommend that parents participate in their children’s exploration of the internet and any online services and use their browser’s parental controls to limit the areas of the internet to which their children have access. You agree to abide by any such restrictions, and not to help anyone avoid these restrictions.
Explicit Language & Mature Content
On our Sites we will occasionally discuss mature topics and language relating to relationships and to personal and professional growth that may use explicit language. Users who are uncomfortable with such topics or language should not use our Sites.
Confidentiality and Non-Competition
Users of our Sites acknowledge that they understand that the tools, processes, strategies, materials and information presented on our Sites are copyrighted and proprietary, and agree not to record, duplicate, distribute, teach or train from our information in any manner whatsoever without our express written permission. Any unauthorized use or distribution of the our Sites proprietary concepts, materials, and intellectual property contained in or on our Sites by you or your representatives is prohibited and we will pursue legal action and seek exemplary damages if these terms are violated in order to protect our rights.
A “forum” means any message board, chat room, user review forum or other interactive service appearing on any of the Sites and includes both public boards and private folders. You must register in accordance with instructions that you will find on the Sites in order to contribute to any forum. You may not post on any forum, or send to any other forum user or our staff, any material that is abusive, vulgar, threatening, harassing, libellous, defamatory, obscene, invades a person’s privacy, violates any intellectual or other property rights, or that would otherwise constitute a violation of the laws of the United States of America. You may not use any forum in a commercial manner. You may not post material that solicits funds, or that advertises or solicits goods or services. You may not post material known to be false. You may not post or transmit any information, software or other material that contains a virus or other harmful component. We are not responsible for material appearing in any forum on the Sites, except for material signed by one of our identified representatives. We are not responsible for screening material posted by users for libel, obscenity, invasion of privacy, copyright or trademark infringement, accuracy, or for any other reason. We retain, however, the right to modify or remove messages or other material that we, in our sole discretion, consider to be in breach of the above terms, offensive, abusive, defamatory, obscene, stale, or otherwise unacceptable. We also reserve the right to edit materials for any other reason. Whether or not we modify or remove such material, users remain solely responsible for the content of their messages or postings. By posting on the Sites, you grant (or warrant that the owner of such rights has expressly granted) us and/or relevant affiliated companies the worldwide, perpetual, nonexclusive right to use your questions, comments, and postings, in their original or edited form, in television programs, books, articles, commentaries, or in any other medium now known or later developed. You also warrant that you own or otherwise control all of the rights to the content you have posted and that the public posting and use of such content by us will not infringe the rights of any third party. Additionally, you warrant that any “moral rights” in posted materials have been waived. You are not entitled to any compensation for any materials you may post on the Sites.